| Helpdesk 01746 766713 / 01562 825671 (10am -5.30pm) Shipping We aim to ship the day you place your order with delivery being the next day on orders placed Monday to friday before 3.30pm, orders placed over the weekend will be despatched on a Monday for delivery the next day. Any orders that may be low in stock will be notified to you on placing your order and these products may take up to 7 days to arrive, we will keep you informed of where your order is within this time. Once orders are placed you will be emailed. Delivery Charges Delivery is free over £39.98. Current delivery charges within the UK are £3.45. If you are returning an item because it is damaged, we will be happy to refund the delivery charges incurred in sending the item to you, and your costs in returning it to us. Otherwise you will be responsible for those charges. We can only refund the card originally used for payment. This does not affect your statutory rights as a consumer. International Orders There is a standard surcharge for all International Orders of £8. This charge will automatically be added at the checkout. this charge is in addition to the £3.45 charge for orders under £40 in value. Please be aware that the customs authorities in your country may charge you Import Duty and/or other additional related charges. As the buyer and the importer, you are responsible for paying any such costs. These costs are outside our control, and vary from country to country. Please contact your customs office if you require further information. International orders will generally take longer to arrive than UK and Ireland orders so please allow extra time. Returns Policy (internet only) Exchanges, Refunds and Returns. Should you wish to exchange or return any items you have purchased from our website, please return your goods unworn and in good condition within 14 days, enclosing a copy of your invoice. Refunds and exchanges are not available on underwear, earrings or other intimate items due to hygiene except where the item is faulty. Please state whether an exchange or refund is required. Once your goods have been accepted back into stock you will be issued with an exchange or refund. We regret postage and packaging cannot be refunded. We can only refund the card originally used for payment. You can return your goods to the address below or to one of our stores. For a list of stores that can accept returns please visit our website http://www.bridge55.com/ To Return an Item Please give the reason for the return. Re-pack the item securely, enclosing a copy of this packing slip and send to the address below. In the case of damaged products, please provide details of the damage. If returning goods to a store for a refund, the card (or card number and expiry date) used for the purchase must be presented to the store. Returns Address Bridge55 ltd
55 High Street
Bridgnorth
WV16 4DX TEL;01746 766713 |
